Yet when you look at the way that most hospitals and corporate health systems are organized, weak infrastructure exists to support that priority. True, some hospital boards of trustees have made safety and quality their first order of business. At meetings, they might hear directly from a patient who suffered a medical error, sit through a case study of a unit that reduced complications, or get an overview of various efforts to boost the patient experience and improve outcomes.
This post is from Dr. Peter Pronovost, Senior Vice President for Patient Safety and Quality at Johns Hopkins Medicine and Co-founder of Doctella. This is an excerpt reposted from his blog, Voices for Safer Care. Please visit his website to read the full article.