Category: Opinions

Lessons from Google Maps for Patient Engagement

Nowadays whether you are moving to a new city, taking a road trip or just dining with friends at a new restaurant, it is impossible to get lost along the way with Google Maps. This app has made the days of stopping at a gas station for directions or constantly updating your maps on your Garmin GPS device obsolete. Google Maps makes it easy, plug in an address or location name in your app and go. Google has made getting to our destination down to a science with always up-to-date street maps, 360 degree panoramic views, real-time traffic conditions...

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National Quality Forum Promotes the Patient Passport and Doctella

This month, the National Quality Forum is promoting the work of the Patient and Family Engagement Action Team, funded by the Partnership for Patients, which concluded in October, and produced the Patient Passport. Doctella is the only technology company that has adapted the Passport into a web and mobile platform to make it available to any patient with a web browser or smartphone device. Rather than being active drivers of their own care, patients often react to what is going on around them while in the hospital – usually because of the complexity of the system, and because hospitals...

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Why You Should Treat Your Hospital Visit Like a Vacation

I work for a patient safety technology company that runs on a simple theory. The theory goes something like this: take two proven strategies that we know work, marry them, and give them to patients and their doctors. The two strategies are safety checklists, and engaging patients in their care. We know safety checklists work – any engineering industry will affirm that, and when Peter Pronovost, one of our company’s co-founders, applied it to healthcare, medical error reduced significantly. What hasn’t been tried is getting patients and their families to use them. So right about now is when we...

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